Act 769
National Communications Authority Act, 2008
SCHEDULE
FORM AND CONTENT OF ANNUAL REPORT
(Section 23)
Ref.
Part of Report
Description
1
2
3
Table of contents
4
Contact officer(s)
5
6
6.1
6.2
6.3
6.4
6.5
6.6
7
8
8.1
8.2
8.3
8.4
Index
Glossary
Review by the Board
Internet home page address and Internet address for report
Review by the board
Overview description of Authority
Role and functions Summary of significant issues and development
Organisational structure
Overview of the Authority's performance and financial results
Significant issues and development
Outlook for the following year
Report on Policy
Review of adherence and implementation of policy objecObjectives
tives and measurements of achievement in period.
Report on Performance Review of performance during the year in relation to outputs and contribution to outcomes
Actual performance in relation to performance targets set
in the preceding year
Where performance targets differ from those set in the preceding year details of both former and new targets, and
reason for the change
Narrative discussion and analysis of performance
Trend information
Factors, events or trends influencing the Authority's per-
8.5
formance
8.6
8.7
8.8
Significant changes in nature of principal functions/services
Performance against service charter customer service standards, complaints data, and the Authority's response to
complainsts
Social justice and equity impacts
Discussion and ananlysis of the Authority's financial per-
8.9
formance
8.10
Discussion of any significant changes from the prior year
or from budget
17