(Chapter II)
Obligations of the Supplier and the Advertiser
Article 14
The supplier shall state all the data identifying his/her character on all the
correspondences and documents issued by him/her in the course of dealing or
contracting with the consumer – including electronic documents, especially the
following data:
1. The supplier’s name, surname, address, chosen domicile in Egypt (if
foreigner), and phone numbers.
2. In case the supplier is a legal entity, the name of the entity, in addition to the
address and telephone numbers of the main center of the establishment as
well as the address and telephone numbers of the branch in case of issuing
the contract by it.
3. The number of the supplier’s commercial register.
4. The supplier’s trademark, if any.
5. The supplier’s tax file number.
Article 15
The supplier is obliged to provide the consumer – upon request – with an invoice that
indicates that a contract was made concerning such product, without incurring any
additional financial or non-financial burden on the part of the consumer, provided that the
invoice includes the following data:
1.
2.
3.
4.
5.
6.
7.
8.
The name of the supplier and his/her commercial store
The date of the contract concerning the product
The product price
The product kind, nature and substantial features
Product conditions, if the product is used
The product quantity, in terms of number and weight
Delivery date
The signature and seal of the supplier or his/her legal representative
The Minister shall issue a list including all the goods or services, where it is sufficient to
mention only some of the above-mentioned data.
In case the product is sold on installments, the invoice shall indicate:
- the total amount to be paid on installments;
- actual interest and how it is calculated;
- number of installments and amount of each;
- penalties associated with outstanding and delinquent installments;
- rights and obligations of the parties to the contract as regards ownership and
disposing of the product, and
- a proof that the consumer read and accepted these additional conditions
Article 16
Any act or abstention on the part of the advertiser or the supplier in a manner that may
lead to a false or misleading impression on the part of the consumer, or that may lead to
a confusion or mistake on the part of the consumer shall be deemed a misleading
behavior, if it includes any of the elements indicated in Article (17) hereof.