Act 8

Electronic Transactions Act

2011

(d) removes or disables access to the reference or link to the
data message or activity within a reasonable time after
being informed that the data message or the activity relating
to the data message infringes the rights of the user.

31. Notification of infringing data message or activity.
(1) A person who complains that a data message or an activity
relating to the data message is unlawful shall notify the service
provider or his or her designated agent in writing and the notification
shall include—
(a) the full name and address of the person complaining;

(b) the written or electronic signature of the person
complaining;
(c) the right that has allegedly been infringed;

(d) a description of the material or activity which is alleged to
be the subject of infringing activity;
(e) the remedial action required to be taken by the service
provider in respect of the complaint;
(f)

telephone and electronic contact details of the person
complaining;

(g) a declaration that the person complaining is acting in good
faith; and

(h) a declaration that the information in the notification is
correct to his or her knowledge.

(2) A person who knowingly makes a false statement on the
notification in subsection(1) is liable to the service provider for the
loss or damage suffered by the service provider.
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